Effective as of 1st September 2023.

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ABOUT THIS POLICY

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You are currently visiting the planitswiss website, which consists of services under the SaaS Solutions. planitswiss considers your personal data and your privacy at the utmost importance. Our privacy notice explains what personal data we collect and how we process them. We invite you to read them.

planitswiss processes your personal data for this website in order to provide you with a helpful and adapted resource.

This Policy applies to your use of the planitswiss website as a User. This includes the use of commercial services, which are charged by planitswiss.

This Policy is not planitswiss’s  Terms of Use. Those are found in a separate document, outlining the legal contract between the Customer and planitswiss for using the SaaS Solutions Service. It also describes the rules of planitswiss and the Customer’s rights.

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YOUR PERSONAL DATA RIGHTS AND CONTROLS

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Data privacy laws, including the General Data Protection Regulation (“GDPR”), give rights to individuals over their personal data.

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 What is Personal Data?

Personal data may be any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to that natural person.

In the table below, your rights and their descriptions are outlined.

 

It is your right to:​

• Be informed of the personal data we process about you and request access to it

• Request that we amend or update your personal data where it’s inaccurate or incomplete

• Request that we delete certain of your personal data

• Request that we temporarily or permanently stop processing all or some of your personal data

• Object to us processing your personal data at any time, on grounds relating to your particular situation.

• Object to your personal data being processed for direct marketing purposes

• Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service

• Not to be subject to automated decision-making

• Not be subject to a decision based solely on automated decision-making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect

To exercise these rights, you are free to contact planitswiss at service@planitswiss.global.

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PERSONAL DATA PROCESSING

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We collect personal data either directly from you, typically through forms on our website, or indirectly during your interactions with us (like cookies).

The following list of data could be collected while you register, connect to and navigate on the planitswiss website:

• User Data

  • Personal data that we need to create your account and enable you to use the Service. The type of data collected depends on the type of Service Option you have, how you create your account, the country you are in, and if you use third-party services to sign in.

    • Name and surname, Adress, E-mail address

• Usage data

  • Data collected about you when you’re accessing and/or using the planitswiss website. Some data could be personal.

    • Information about your planitswiss website options, Your actions with the planitswiss website (including date and time), Search queries, Account settings, Interactions with other Users, Audio and Visual Data, Your use of third-party services, devices, and applications in connection with the planitswiss website, Content you post to any part of the planitswiss website such as images, text, video and audio, communications, and other types of content.

• Technical data

  • Data used by your browser and Google Analytics which is not stored by us. Some data could be personal.

    • URL information, Online identifiers such as cookie data and IP addresses, Information about the devices you use

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OUR PURPOSES FOR USING YOUR PERSONAL DATA

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The table below sets out:

• Our purpose for processing your personal data

• Our legal justifications (each called a "legal basis") under data protection law, for each purpose

• Categories of personal data which we use for each purpose (see more about these categories in Section 3 ‘’Purpose of collecting data’’)

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Here is a general explanation of each "legal basis" to help you understand the table:

Legitimate interest: When planitswiss has an interest in using your personal data in a certain way, which may be necessary and justified considering any possible risks to you and other Users. For example, using your Usage Data to improve the planitswiss website for all Customers. Contact us if you want to understand a specific justification.

Consent: When planitswiss asks you to actively indicate your agreement to the planitswiss website use of your personal data for a certain purpose(s).

Compliance with Legal Obligations: When planitswiss must process your personal data to comply with a law.

Contract: When planitswiss must process your personal data to comply with a contract.

 

Purpose for processing your data:

• To provide access to the planitswiss website

  • Legitimate Interest

  • Consent​

• To understand, diagnose, troubleshoot, and fix issues with the planitswiss website

  • Legitimate Interest​

• To evaluate and develop new features, technologies, and improvements to the planitswiss website

  • Legitimate Interest

  • Consent

• To comply with legal obligations and law enforcement requests.

  • Compliance with legal obligations

  • Legitimate interest​

• To establish, exercise, or defend legal claims.

  • Legitimate interest​

• To conduct business planning, reporting, and forecasting.

  • Legitimate Interest

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DATA RETENTION AND DELETION

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Retention

In order to comply with the principle of data minimization, your personal data is only kept for as long as is necessary to achieve the above-mentioned purposes.

• Anonymized browsing data collected to help with the performance of the planitswiss website and make data-driven business decisions about new features and offerings will be kept for a maximum 2 years.

In order to comply with our legal obligations, certain personal data is retained for a longer period (for example, to fulfill our billing obligations), as well as to exercise certain rights (especially to take legal action). If applicable, this data will be retained for the duration imposed by the legal obligation or until the expiration of the statute of limitations for legal action.

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Data recipients

Within the context of management of this processing, the data processed is reserved for the use of the event only and can only be communicated internally and/or to the organizer responsible for organizing this event. Data is only transmitted to other third parties by planitswiss for customer support and troubleshooting purposes. All third parties that use the data have signed a contract with planitswiss for traceability and those parties agree to not transmit this data further and only use it for the purposes above. planitswiss cannot be held responsible for the use of data by the event organizer, or transmission to third parties by the organizer.

 

Deletion

If you close or request that we terminate your account, we'll delete or anonymize your personal data so it no longer identifies you, unless we are required to keep information if there is a need to use it for a legally justifiable reason.

Here are some examples of situations where we're legally allowed or required to keep some of your personal data:

• If there's an unresolved issue relating to your account, such as an outstanding credit or unresolved claim or dispute.

• For our legal, tax, audit and accounting obligations.

• For our legitimate business interests such as fraud prevention or to maintain security.

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planitswiss can be requested at any moment to delete your user data. To do so, please contact us at:

email (service@planitswiss.global)

phone at +41 21 320 12 90

writing to us at planitswiss sa, Ch. du Crêt des Pierres 4, 1090 La Croix sur Lutry – Lausanne, Switzerland

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SECURITY AND CONFIDENTIALITY OF YOUR DATA

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planitswiss implements appropriate measures to preserve the security and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. Further, planitswiss does not authorize the use of spamming, phishing, junk emails, or any other form of inappropriate or illegal form of external communication with users of planitswiss website. Where such an event has occurred, the Terms of Use outline the relevant steps planitswiss will take to prevent such an occurrence.

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Any personal data processed by planitswiss is kept on secure servers in Europe. planitswiss uses reasonable administrative and technical personnel, and physical measures including training, cameras on site, and restricted accessed to safeguard personal data against loss, unauthorized access, use, disclosure, or modification and to ensure the integrity of the personal data. Additionally, planitswiss ensures to process your personal data only for the purposes mentioned in this privacy notice and to keep data no longer than necessary.

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INTERNATIONAL TRANSFER OF YOUR DATA

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Your personal data may be stored and processed in any country in the world where we have facilities or service providers, and by using our services or by giving us your consent (where required by law), your information may be transferred to countries around the world outside your country of residence. This currently includes mainly the following countries: European Union countries, United States of America, Singapore, Mauritius, and India. These countries may have different data protection rules to those in your country of residence.

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Some countries outside your country of residence are recognized as offering an adequate level of data protection; others, however, are not. For transfers to countries that are not recognized as offering an adequate level of data protection (such as, among others, Mauritius and India), we have ensured that adequate measures are in place, including ensuring that the recipient is bound by the European Commission's revised Standard Contractual Clauses (including adjustments and additions necessary for use under Swiss data protection law) to adequately protect your personal data, as required by the GDPR.

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POLICY FOR COOKIES AND OTHER TRACKING TECHNOLOGIES

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Principle

This concerns the trackers stored and read during consultation of this platform, when software or a mobile application is installed or used, regardless of the type of terminal used (e.g. computer, smartphone, e-reader or video game console connected to the Internet). Our platform uses trackers that are essential for the proper functioning of the planitswiss website. Please note that if you uninstall a functional cookie (authentication cookie, etc.), you may not be able to benefit from some of the services.

How to remove and configure your cookies or other trackers

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Our platform uses functional trackers and google analytics. To learn more about cookies and to configure your browser, please visit this page: https://www.allaboutcookies.org/

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Types of cookies and trackers and configuration

The cookies that can be installed on your server when you browse the site are cookies that have either the exclusive purpose of allowing or facilitating electronic communication or are strictly necessary for the provision of the service you are requesting (language and/or time-zone cookies, identification cookies, etc.), or analytical cookies or other cookies under the conditions described below.

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Cookies placed on the planitswiss website:

 

• _tool_session     

  • Session cookie

    • Length of active Session

• _ga

  • Login

    • Length of active Session

• AWSALB

  • Amazon web services load balancing

    • 1 week

• Browser.timezone

  • Localisation / timezone

    • 1 year

• Google Analytics

  • analysis and statistical tracking of a website

    • 2 years

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Browser settings

You may change your browser’s settings to delete cookies that have already been set while visiting other websites. To learn more, visit the help pages of your browser (Chrome, Edge, Firefox, Safari…).

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CHANGES TO THIS POLICY

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We may occasionally make changes to this Policy. When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the planitswiss website or send you an email or device notification.

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HOW TO CONTACT US

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For any questions and concerns regarding this Policy, you may contact planitswiss either by:

email (service@planitswiss.global)

phone at +41 21 320 12 90

writing to us at planitswiss sa, Ch. du Crêt des Pierres 4, 1090 La Croix sur Lutry – Lausanne, Switzerland